HSC Communications
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Join the team

Join the team helping customers understand and buy Spectrum services.

HSC looks for people who can communicate clearly, follow a process, and treat customers with respect. The application packet helps the team evaluate role fit, sales judgment, communication style, and readiness before the first call.

Ready for summer, ready for back-to-school.

Contact HSCView services

Open roles

Choose the seat before you apply.

Each role has different responsibilities. Read the role, pick the closest match, then complete the filter questions and application packet below.

01

Regional Manager

Own performance across multiple districts, coach district leadership, protect sales standards, and keep HSC execution consistent across markets.

Multi-market leadershipFull time · Senior operations
What you own
  • Lead district managers against sales, staffing, training, and customer-experience goals.
  • Translate Spectrum retail priorities into store-level operating rhythms.
  • Review scorecards, identify underperforming locations, and drive corrective action.
  • Recruit, develop, and retain field leadership talent.
What we look for
Multi-unit retail leadershipStrong KPI disciplineComfort with travelClear executive communication
02

District Manager

Run a district of retail locations, coach store managers, inspect execution, and keep sales and service standards moving every week.

Area ownershipFull time · Field leadership
What you own
  • Visit stores, inspect process, and coach managers in real time.
  • Own district-level sales, conversion, staffing, and customer-service metrics.
  • Support launches, promotions, scheduling, and training adoption.
  • Escalate operational blockers quickly and professionally.
What we look for
Multi-store managementRetail sales coachingReliable field presenceProblem-solving under pressure
03

Store Manager

Lead one retail location: team readiness, daily sales execution, customer handling, schedule discipline, and clean store operations.

Store ownershipFull time · Retail management
What you own
  • Run daily huddles, assign focus areas, and hold the team accountable.
  • Coach sales conversations around internet, mobile, TV, phone, and smart-home services.
  • Manage scheduling, staffing, customer escalations, and store presentation.
  • Report performance clearly to district leadership.
What we look for
Retail management experienceCustomer escalation judgmentTeam coachingWeekend availability
04

Assistant Manager

Support the store manager, coach reps on the floor, help handle escalations, and keep daily execution moving when the store gets busy.

Store support leadershipFull time · Retail operations
What you own
  • Coach sales reps during live customer interactions.
  • Assist with opening, closing, merchandising, and daily operating checklists.
  • Handle first-level customer issues with composure.
  • Step into manager coverage when needed.
What we look for
Retail sales experienceLeadership potentialReliable availabilityCalm customer handling
05

Sales Rep

Work directly with customers, understand their needs, explain Spectrum services clearly, and close clean, honest sales in a retail environment.

Front-line customer salesFull time / Part time · Retail sales
What you own
  • Greet customers, diagnose needs, and recommend appropriate Spectrum services.
  • Explain pricing, promotions, devices, and service options in plain English.
  • Keep accurate notes, follow store process, and protect the customer experience.
  • Hit daily activity and sales targets without cutting corners.
What we look for
Customer-facing confidenceSales disciplineWeekend availabilityCoachability

Candidate signal system

Apply with proof, not just a resume.

HSC reviews candidates through a short signal packet: role fit, retail judgment, availability, resume, and a quick unlisted YouTube intro.

01Pick an open role

Regional, district, store, assistant manager, or sales rep.

02Answer the filters

Availability, work authorization, leadership level, customer judgment, and performance discipline.

03Upload your resume

PDF or DOC/DOCX preferred.

04Submit intro video

Paste an unlisted YouTube link: 60–90 seconds is enough.

Candidate signal0%

Higher signal means the basics are clear before HSC spends time interviewing.

Selected roleChoose a role

Use the open roles above or the dropdown in the form.

Your resume and video link are used only for HSC candidate review.